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Browse all topics- How do I book a room?Find a place you like and send a booking request to the landlord. You can ask questions first through our messages. The…
- What is the secure payment code?After you pay, you receive a secure payment code. You can find it in My bookings. Only give the code to the landlord on…
- Which payment methods can I use?You can pay your first month’s rent and the service fee with PayPal, a debit card or a credit card. The deposit is paid…
- What if the room is not like the photos?Do not give your secure payment code and contact us straight away. If the place is not the same as in the pictures, Stu…
- How do I cancel a booking?Go to My bookings and choose Cancel booking next to the reservation. Whether you get a refund depends on when you cance…
- Why are emails and phone numbers hidden in messages?To keep you safe, email addresses and phone numbers are hidden automatically in messages. Keep all communication and pa…
- Search tipsSearch by city, university or neighbourhood from the home page. On the results page, use Move-in, Set budget, People an…
- Creating your account and verifying your emailSign up as a tenant or as a landlord with your email address. We send you an email with an activation link. Click the l…
- How do I list my property?Listing is free. Choose List your property, add the details of your place in a few steps, and upload at least 10 good-q…
- How do I accept booking requests?New requests appear in your dashboard and in My bookings. Accept or reject them before the request expires. Turn on Ins…
- When do I get paid?Sign the rental contract with the tenant and collect the deposit directly. Once the tenant has received the keys and gi…
- How do I set up payouts?Go to Payment settings in your dashboard and add the PayPal account where you want to receive your rent. Make sure the …
- What is the tenant’s secure payment code?After paying, every tenant receives a secure payment code. They give it to you once they have moved in and received the…
- What if I need to cancel a booking?Try to avoid cancelling accepted bookings, because students plan their move around them. If you have to, contact us as …
- Taking great listing photosUpload at least 10 photos. Shoot in daylight, tidy the room first and take wide shots of the bedroom, kitchen, bathroom…
- Forgot or change your passwordIf you forgot your password, choose Forgot password? on the login page and follow the instructions sent to your email. …
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Search by city, university or neighbourhood from the home page.
On the results page, use Move-in, Set budget, People and Filters to narrow down the list, and open the map to see where each place is.
Save the places you like with the heart icon, and you can compare them later in Favorites.
1. Find a place you like and send a booking request to the landlord. You can ask questions first through our messages.
2. The landlord usually answers within 24–48 hours. Once your request is accepted, pay your first month’s rent and the service fee securely on StudentsBooking.
3. Move in: sign the contract, get the keys and give the landlord your secure payment code.
Some places offer Instant Booking, so you can book without waiting for confirmation.
Listings marked Instant Booking can be booked straight away, with no wait for the landlord to accept. You complete the payment immediately and receive your secure payment code.
To keep you safe, email addresses and phone numbers are hidden automatically in messages.
Keep all communication and payments on StudentsBooking. That way your booking stays protected, and we can help you if something goes wrong.
After you pay, you receive a secure payment code. You can find it in My bookings.
Only give the code to the landlord once you are in the right room, it matches the photos and you have received the keys. The landlord is paid your first month’s rent only after you share the code.
Never share your code before you move in.
Check that the room matches the photos and the listing description.
Sign the contract, pay the deposit and get a receipt.
Get the keys, and only then give the landlord your secure payment code.
If something is wrong, do not give the code and contact us straight away.
You sign the rental contract with the landlord when you move in. Read it carefully before signing.
The deposit is paid directly to the landlord at move-in. Always ask for a receipt and keep a copy of the contract.
Go to My bookings and choose Cancel booking next to the reservation.
Whether you get a refund depends on when you cancel and on the booking status. The full rules are in our cancellation policy.
Do not give your secure payment code and contact us straight away.
If the place is not the same as in the pictures, StudentsBooking refunds your first month’s rent and the service fee in full within 5 business days.
You can pay your first month’s rent and the service fee with PayPal, a debit card or a credit card.
The deposit is paid directly to the landlord when you move in. Always ask for a receipt and a copy of the contract.
All payments you made on StudentsBooking are listed under Payment history in your dashboard, with the date, amount and booking.
Share your personal invite link from Invite friends. Every time a friend signs up with it, you get a €20 promotion code for your next booking.
Enter the promotion code at checkout when you book a place.
After your stay starts, a Write review button appears in My bookings. Rate the place from 1 to 5 and tell other students about it.
Our team checks reviews before they are published on the listing.
Sign up as a tenant or as a landlord with your email address. We send you an email with an activation link.
Click the link to verify your email before you log in. If you cannot find the email, check your spam folder or contact us.
If you forgot your password, choose Forgot password? on the login page and follow the instructions sent to your email.
When you are logged in, you can change your password any time from Change password in your dashboard.
Add a clear profile photo, a short description and the languages you speak in Edit profile.
A complete profile builds trust: landlords and tenants can see who they are talking to. Your email and phone number are never shown on your public profile.
Listing is free. Choose List your property, add the details of your place in a few steps, and upload at least 10 good-quality photos.
Our team reviews new listings before they appear in search. You can update availability, prices and tenant preferences any time from your dashboard.
Upload at least 10 photos. Shoot in daylight, tidy the room first and take wide shots of the bedroom, kitchen, bathroom and common areas.
Listings with good photos get more booking requests.
Go to My listings in your dashboard. Choose Edit to update details, photos, prices and availability, or deactivate the listing to hide it from search for a while.
You can activate it again at any time.
Frames appear around your profile photo and show tenants how active and trusted you are. You earn them automatically: Verified (verified email), Trusted (2 listings or your first review) and Elite (5 listings, 3 reviews and a 4.5+ rating, or 10 listings).
You can follow your progress on your dashboard.
New requests appear in your dashboard and in My bookings. Accept or reject them before the request expires.
Turn on Instant Booking if you want tenants to be able to book without waiting for your approval.
After paying, every tenant receives a secure payment code. They give it to you once they have moved in and received the keys. This confirms the move-in, and only then is the rent released to you.
Never ask for the code before the tenant has seen the room.
Try to avoid cancelling accepted bookings, because students plan their move around them. If you have to, contact us as soon as possible.
Our cancellation policy explains what happens to the payment.
Use StudentsBooking messages to answer questions. Email addresses and phone numbers are hidden automatically to protect both sides.
Agreements and payments made outside the platform are not protected.
Sign the rental contract with the tenant and collect the deposit directly.
Once the tenant has received the keys and given you the secure payment code, we transfer the first month’s rent within 48 hours, minus a small commission.
Go to Payment settings in your dashboard and add the PayPal account where you want to receive your rent. Make sure the details are correct before your first booking.
Payment history in your dashboard lists the payments for your bookings. Keep your payout details in Payment settings up to date.
You can use Paypal, debit card, credit card booking to room. When you reservation to room you will get secret code when you move in , everything is ok, you can pass to code owner can be paid 1st rent, you can pay your deposit directly from owner, don't forget to get receipt and contract copy.
1. Create your account & add your property
Sign up on StudentsBooking.com and go to “Add Listing”.
Fill in the basic details: property type, address, room type, monthly price, bills included or not.
2. Complete the details
Add a clear title (e.g. “Bright room near university, all bills included”).
Write a short description: size, furniture, rules (no smoking, no pets, etc.), who it’s ideal for (Erasmus, long stay, etc.).
Set availability dates and minimum stay.
3. Upload your photos
Upload minimum 10 high-quality, recent photos.
Outside of building
Room from different angles
Kitchen, bathroom, living room
View / balcony if available
Make sure photos are current and well lit – listings with good photos get more bookings.
4. Review & publish
Check that price, dates and rules are correct.
Click “Publish” – your listing goes live and can be seen by thousands of students and expats.
5. Keep your listing updated
Update photos when you make changes (new furniture, renovations, etc.).
Block dates when the room is not available to avoid wrong bookings.
1. Tenants search & send a request
Students/tenants search by city, dates and budget.
They see your listing, read your description and look at your photos.
They send you a booking request or use Instant Booking (if you activate it).
You receive a notification by email / dashboard.
2. You review and accept
Check the tenant’s profile and message.
Ask any questions through the secure chat if needed.
Click Accept or Decline the request.
When you accept, the tenant pays the first month’s rent + booking fee safely on the platform.
3. Move-in & payment to you
You sign the rental contract with the tenant and hand over the keys.
The tenant confirms check-in / provides their secure payment code.
StudentsBooking transfers the rent to your bank account within 48 hours of confirmed arrival, minus our small service fee.
✅ We only charge a fee after your property is rented – never before.
